# Ask OpenELIS

**URL:** https://talk.openelis-global.org/c/community/ask-openelis/10.md

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## [About the Ask OpenELIS category](https://talk.openelis-global.org/t/about-the-ask-openelis-category/185)

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**Author:** [@Moses\_Mutesasira](https://talk.openelis-global.org/u/Moses_Mutesasira)\
**Replies:** 1\
**Last updated:** [July 30, 2024, 9:47pm UTC](https://talk.openelis-global.org/t/about-the-ask-openelis-category/185 "2024-07-30T21:47:10Z")

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## [Restricting Order Dashboard / Incoming Orders Pane by Lab Unit](https://talk.openelis-global.org/t/restricting-order-dashboard-incoming-orders-pane-by-lab-unit/2421)

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**Author:** [@Bhupesh\_Gupta](https://talk.openelis-global.org/u/Bhupesh_Gupta)\
**Replies:** 4\
**Last updated:** [September 22, 2026, 6:30pm UTC](https://talk.openelis-global.org/t/restricting-order-dashboard-incoming-orders-pane-by-lab-unit/2421 "2026-09-22T18:30:56Z")

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Hi everyone, We are integrating our EMR with OpenELIS (latest version: 3.2.2) and running into a permission/visibility issue across lab units. Our Workflow: Orders are sent from our EMR into OpenELIS. We have uni…

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## [How to do bi-directional FHIR synchronization between openlisglobal-webapp and external-fhir-api?](https://talk.openelis-global.org/t/how-to-do-bi-directional-fhir-synchronization-between-openlisglobal-webapp-and-external-fhir-api/2398)

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**Author:** [@ptk](https://talk.openelis-global.org/u/ptk)\
**Replies:** 7\
**Last updated:** [September 16, 2026, 8:00am UTC](https://talk.openelis-global.org/t/how-to-do-bi-directional-fhir-synchronization-between-openlisglobal-webapp-and-external-fhir-api/2398 "2026-09-16T08:00:32Z")

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Hi guys, We are developing the medical device. I made a decision to leverage OpenELIS as a test integration platform. I was able to provision your docker application stack but I ran into expired certificate issues tha…

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## [Analyzer Bridge -\> OpenELIS FHIR forwarding: HAPI-0287 on webapp /fhir, mTLS required on external-fhir-api - which is the intended path?](https://talk.openelis-global.org/t/analyzer-bridge-openelis-fhir-forwarding-hapi-0287-on-webapp-fhir-mtls-required-on-external-fhir-api-which-is-the-intended-path/2375)

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**Author:** [@arsen\_a75](https://talk.openelis-global.org/u/arsen_a75)\
**Replies:** 1\
**Last updated:** [August 28, 2026, 2:29pm UTC](https://talk.openelis-global.org/t/analyzer-bridge-openelis-fhir-forwarding-hapi-0287-on-webapp-fhir-mtls-required-on-external-fhir-api-which-is-the-intended-path/2375 "2026-08-28T14:29:46Z")

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Hi all, I’m integrating two veterinary lab analyzers (via ASTM) through the openelis-analyzer-bridge (legacy image: itechuw/astm-http-bridge:3.0.4) into a self-hosted OpenELIS Global 2 instance deployed via the offici…

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## [OpenELIS dashboard unavailable after reboot](https://talk.openelis-global.org/t/openelis-dashboard-unavailable-after-reboot/2267)

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**Author:** [@tsmith810](https://talk.openelis-global.org/u/tsmith810)\
**Replies:** 1\
**Last updated:** [April 13, 2026, 7:42pm UTC](https://talk.openelis-global.org/t/openelis-dashboard-unavailable-after-reboot/2267 "2026-04-13T19:42:18Z")

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https://xxx.xxx.xxx.xxx:8443/OpenELIS-Global/ is working but https://xxx.xxx.xxx.xxx/dashboard doesn’t load after rebooting the server.

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## [Query about the scope of FHIR facade layer project](https://talk.openelis-global.org/t/query-about-the-scope-of-fhir-facade-layer-project/2212)

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**Author:** [@libinfaby](https://talk.openelis-global.org/u/libinfaby)\
**Replies:** 2\
**Last updated:** [March 31, 2026, 8:41am UTC](https://talk.openelis-global.org/t/query-about-the-scope-of-fhir-facade-layer-project/2212 "2026-03-31T08:41:07Z")

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Hi @reagan , I’m exploring the proposed Create a Comprehensive FHIR facade Layer For OpenELIS Global project and noticed the FHIR Outbound Push - National Hub Integration feature in the OpenELIS Design Gallery roadmap. S…

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## [Regarding Proposal Tempelate](https://talk.openelis-global.org/t/regarding-proposal-tempelate/2220)

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**Author:** [@Princegarg01](https://talk.openelis-global.org/u/Princegarg01)\
**Replies:** 1\
**Last updated:** [March 28, 2026, 3:43pm UTC](https://talk.openelis-global.org/t/regarding-proposal-tempelate/2220 "2026-03-28T15:43:04Z")

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Hello Everyone, I hope you are doing well. I am currently preparing my proposal for GSoC 2026, specifically for the “Creating a Generic Robust Reporting Framework” project in OpenELIS Global. I wanted to ask if there …

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## [Addressing Frontend Performance Bottlenecks in OpenELIS Global 2 after two week analysis](https://talk.openelis-global.org/t/addressing-frontend-performance-bottlenecks-in-openelis-global-2-after-two-week-analysis/2157)

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**Author:** [@priyanshu56](https://talk.openelis-global.org/u/priyanshu56)\
**Replies:** 1\
**Last updated:** [March 18, 2026, 7:17pm UTC](https://talk.openelis-global.org/t/addressing-frontend-performance-bottlenecks-in-openelis-global-2-after-two-week-analysis/2157 "2026-03-18T19:17:12Z")

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After a deep dive into the frontend architecture, I have identified several critical performance bottlenecks that impact initial load times and UI responsiveness. Core Issues Identified: Monolithic Initial Bundle: A…

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## [How to Track Requests for New Analyzer Integrations?](https://talk.openelis-global.org/t/how-to-track-requests-for-new-analyzer-integrations/2107)

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**Author:** [@libinfaby](https://talk.openelis-global.org/u/libinfaby)\
**Replies:** 2\
**Last updated:** [March 15, 2026, 3:07pm UTC](https://talk.openelis-global.org/t/how-to-track-requests-for-new-analyzer-integrations/2107 "2026-03-15T15:07:27Z")

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Is there a way to check whether there are requests for new analyzer integrations? Do we have a system where users can request integration with specific analyzers?

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## [Trying to set up OpenELIS but I cannot see the username & password boxes](https://talk.openelis-global.org/t/trying-to-set-up-openelis-but-i-cannot-see-the-username-password-boxes/2086)

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**Author:** [@Ara\_Dleir](https://talk.openelis-global.org/u/Ara_Dleir)\
**Replies:** 3\
**Last updated:** [March 11, 2026, 3:19pm UTC](https://talk.openelis-global.org/t/trying-to-set-up-openelis-but-i-cannot-see-the-username-password-boxes/2086 "2026-03-11T15:19:58Z")

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I set it all up but the username & password boxes at https://localhost/login don’t show.

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## [Cannot login into the demo](https://talk.openelis-global.org/t/cannot-login-into-the-demo/2085)

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**Author:** [@Ara\_Dleir](https://talk.openelis-global.org/u/Ara_Dleir)\
**Replies:** 4\
**Last updated:** [March 11, 2026, 3:17pm UTC](https://talk.openelis-global.org/t/cannot-login-into-the-demo/2085 "2026-03-11T15:17:55Z")

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Hey guys, I cannot login into the demo although I enter the correct username and password, it says error.expiredCredentials..

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## [Pricing for the tests](https://talk.openelis-global.org/t/pricing-for-the-tests/2088)

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**Author:** [@Ara\_Dleir](https://talk.openelis-global.org/u/Ara_Dleir)\
**Replies:** 1\
**Last updated:** [March 10, 2026, 2:55pm UTC](https://talk.openelis-global.org/t/pricing-for-the-tests/2088 "2026-03-10T14:55:58Z")

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Does OpenELIS support pricing? Like if I want to set pricing of a specific test, and it shows that? There is a billing menu but when I press it, it doesn’t open?

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## [Arabic Translation for OPENELIS GLOBAL](https://talk.openelis-global.org/t/arabic-translation-for-openelis-global/2030)

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**Author:** [@Sameh\_Elwan](https://talk.openelis-global.org/u/Sameh_Elwan)\
**Replies:** 5\
**Last updated:** [March 2, 2026, 7:44pm UTC](https://talk.openelis-global.org/t/arabic-translation-for-openelis-global/2030 "2026-03-02T19:44:38Z")

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Welcome everyone! I’m a new contributor here. I noticed that OPENELIS isn’t translated into Arabic yet. I am asking if it’s needed now; I can contribute to doing this.

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## [Title: Migrate DocumentType from HBM XML to JPA annotations (issue not assigned to anyone so i tried to fix #2276)](https://talk.openelis-global.org/t/title-migrate-documenttype-from-hbm-xml-to-jpa-annotations-issue-not-assigned-to-anyone-so-i-tried-to-fix-2276/1957)

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**Author:** [@ketanop321](https://talk.openelis-global.org/u/ketanop321)\
**Replies:** 0\
**Last updated:** [February 19, 2026, 6:02am UTC](https://talk.openelis-global.org/t/title-migrate-documenttype-from-hbm-xml-to-jpa-annotations-issue-not-assigned-to-anyone-so-i-tried-to-fix-2276/1957 "2026-02-19T06:02:07Z")

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Hi everyone, Issue #2276 tracks the migration of Hibernate mapping files from HBM XML to JPA annotations. There’s already an open PR #2280 for the Role entity, which went through several rounds of review — missing test-…

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## [New to OpenELIS & Interested in Contributing](https://talk.openelis-global.org/t/new-to-openelis-interested-in-contributing/1904)

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**Author:** [@Tresor\_Ishimwe\_Bertr](https://talk.openelis-global.org/u/Tresor_Ishimwe_Bertr)\
**Replies:** 3\
**Last updated:** [February 6, 2026, 5:55am UTC](https://talk.openelis-global.org/t/new-to-openelis-interested-in-contributing/1904 "2026-02-06T05:55:44Z")

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Hello OpenELIS Community My name is Tresor Ishimwe Bertrand, a software developer based in Kigali, Rwanda. I’m new to the OpenELIS community and excited to start learning and contributing to the project. I recently dis…

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## [Installation failure](https://talk.openelis-global.org/t/installation-failure/1418)

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**Author:** [@DebbieLou](https://talk.openelis-global.org/u/DebbieLou)\
**Replies:** 5\
**Last updated:** [November 3, 2025, 1:10pm UTC](https://talk.openelis-global.org/t/installation-failure/1418 "2025-11-03T13:10:55Z")

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My containers start successfully but on yesterday’s call, we got some new commands which i thought were meant for setting a test environment on the front end but i encountered an error as attached. Failure to run some co…

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## [Decimal Points in Result Entry](https://talk.openelis-global.org/t/decimal-points-in-result-entry/1622)

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**Author:** [@sthaiya](https://talk.openelis-global.org/u/sthaiya)\
**Replies:** 3\
**Last updated:** [September 17, 2025, 12:17pm UTC](https://talk.openelis-global.org/t/decimal-points-in-result-entry/1622 "2025-09-17T12:17:47Z")

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In OpenElis 3.2.0.1. A test that is marked as numeric does not accept decimal points. It automatically rounds to the nearest whole number

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## [Microbiology and QC features](https://talk.openelis-global.org/t/microbiology-and-qc-features/1637)

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**Author:** [@akhilmalhotra](https://talk.openelis-global.org/u/akhilmalhotra)\
**Replies:** 1\
**Last updated:** [September 10, 2025, 9:40pm UTC](https://talk.openelis-global.org/t/microbiology-and-qc-features/1637 "2025-09-10T21:40:21Z")

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Bahmni is an open source HIMS. It integrates with OpenELIS as its LIMS, and we are currently using a very old, customized version. I recently checked the OpenELIS website and saw that the latest release lists built-in qu…

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## [No records found | websocket connection error](https://talk.openelis-global.org/t/no-records-found-websocket-connection-error/1610)

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**Author:** [@debug14](https://talk.openelis-global.org/u/debug14)\
**Replies:** 4\
**Last updated:** [August 3, 2025, 8:09am UTC](https://talk.openelis-global.org/t/no-records-found-websocket-connection-error/1610 "2025-08-03T08:09:38Z")

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Hi @Moses\_Mutesasira I have set up the project locally and went through the recent introductory issues listed. No records are found and I get these errors in console. Kindly guide me through this.

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## [504 Gateway Timeout](https://talk.openelis-global.org/t/504-gateway-timeout/1605)

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**Author:** [@debug14](https://talk.openelis-global.org/u/debug14)\
**Replies:** 0\
**Last updated:** [August 1, 2025, 8:27pm UTC](https://talk.openelis-global.org/t/504-gateway-timeout/1605 "2025-08-01T20:27:49Z")

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(topic deleted by author)

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## [Collaboration on LIS REOI and OpenLIS Implementation Opportunities](https://talk.openelis-global.org/t/collaboration-on-lis-reoi-and-openlis-implementation-opportunities/1581)

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**Author:** [@Geoffrey\_N.O\_Olela](https://talk.openelis-global.org/u/Geoffrey_N.O_Olela)\
**Replies:** 1\
**Last updated:** [June 21, 2025, 4:06pm UTC](https://talk.openelis-global.org/t/collaboration-on-lis-reoi-and-openlis-implementation-opportunities/1581 "2025-06-21T16:06:56Z")

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My name is Geoffrey Olela, a Digital Health IT Consultant and am very new to this platform infact I just joined it today. I recently came across an REOI on LIS and noted that OpenLIS would be an excellent fit for the pr…

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## [Fhir put Service Request](https://talk.openelis-global.org/t/fhir-put-service-request/1312)

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**Author:** [@Kriti\_Mandal](https://talk.openelis-global.org/u/Kriti_Mandal)\
**Replies:** 8\
**Last updated:** [May 21, 2025, 7:30pm UTC](https://talk.openelis-global.org/t/fhir-put-service-request/1312 "2025-05-21T19:30:47Z")

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I am trying to directly put the Service Request on openELIS 3.2.0 for adding incoming orders. But i am unable to post the requst from postman. I’m getting 500 error. 2025-03-12T08:44:26.672+0300 – WARN – Class: ModuleAu…

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## [Subject: Will OpenELIS be participating in GSoC 2026?](https://talk.openelis-global.org/t/subject-will-openelis-be-participating-in-gsoc-2026/1527)

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**Author:** [@MD\_Saqlain\_Ahmed](https://talk.openelis-global.org/u/MD_Saqlain_Ahmed)\
**Replies:** 1\
**Last updated:** [May 3, 2025, 6:48pm UTC](https://talk.openelis-global.org/t/subject-will-openelis-be-participating-in-gsoc-2026/1527 "2025-05-03T18:48:19Z")

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Hello OpenELIS Team, I hope you’re doing well. I’m Mohammed Saqlain Ahmed, a 3rd-year B.Tech student in Information Technology at MJCET (Muffakham Jah College of Engineering and Technology), India. I’m currently contri…

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## [Error "Not Authenticated"](https://talk.openelis-global.org/t/error-not-authenticated/241)

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**Author:** [@Agaba\_Derrick\_Junior](https://talk.openelis-global.org/u/Agaba_Derrick_Junior)\
**Replies:** 72\
**Last updated:** [March 19, 2025, 7:14pm UTC](https://talk.openelis-global.org/t/error-not-authenticated/241 "2025-03-19T19:14:41Z")

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Hey everyone, I’ve been experiencing an issue after fetching the latest changes on branch 2.8. Every time I fire up the server, I encounter a white screen with a message saying ‘not authenticated.’ Has anyone else enc…

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## [OpenElis slack channel](https://talk.openelis-global.org/t/openelis-slack-channel/269)

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**Author:** [@segujja\_joseph](https://talk.openelis-global.org/u/segujja_joseph)\
**Replies:** 3\
**Last updated:** [February 1, 2025, 6:36pm UTC](https://talk.openelis-global.org/t/openelis-slack-channel/269 "2025-02-01T18:36:43Z")

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is it possible to join the openelis slack channel and how do we go about it

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## [How to connect analyzer with openELIS 2](https://talk.openelis-global.org/t/how-to-connect-analyzer-with-openelis-2/827)

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**Author:** [@Usama\_Ijaz](https://talk.openelis-global.org/u/Usama_Ijaz)\
**Replies:** 1\
**Last updated:** [July 31, 2024, 12:20pm UTC](https://talk.openelis-global.org/t/how-to-connect-analyzer-with-openelis-2/827 "2024-07-31T12:20:31Z")

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I want to connect cobas 6000 analyzer with openELIS 2 global that I am running locally on docker. How to do that?

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## [org.openelisglobal.common.exception.LIMSRuntimeException: Error in Patient getPageOfPatients()](https://talk.openelis-global.org/t/org-openelisglobal-common-exception-limsruntimeexception-error-in-patient-getpageofpatients/821)

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**Author:** [@Agaba\_Derrick\_Junior](https://talk.openelis-global.org/u/Agaba_Derrick_Junior)\
**Replies:** 4\
**Last updated:** [July 19, 2024, 7:57am UTC](https://talk.openelis-global.org/t/org-openelisglobal-common-exception-limsruntimeexception-error-in-patient-getpageofpatients/821 "2024-07-19T07:57:41Z")

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hello community anyone who has an Idea on a blocker I’m facing I’m trying to test a method getPageOfPatients when i run it i run into an Exception error of org.openelisglobal.common.exception.LIMSRuntimeException: Err…

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## [Warning: apt-key is deprecated](https://talk.openelis-global.org/t/warning-apt-key-is-deprecated/768)

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**Author:** [@tasksolver](https://talk.openelis-global.org/u/tasksolver)\
**Replies:** 3\
**Last updated:** [June 7, 2024, 3:13am UTC](https://talk.openelis-global.org/t/warning-apt-key-is-deprecated/768 "2024-06-07T03:13:39Z")

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hello devs, i have some simple challenge here that i am getting while setting up docker .

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## [Help Needed: OpenELIS 3 Test Server Login Error](https://talk.openelis-global.org/t/help-needed-openelis-3-test-server-login-error/667)

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**Author:** [@Ankit-Matth](https://talk.openelis-global.org/u/Ankit-Matth)\
**Replies:** 4\
**Last updated:** [April 1, 2024, 3:01pm UTC](https://talk.openelis-global.org/t/help-needed-openelis-3-test-server-login-error/667 "2024-04-01T15:01:00Z")

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Hey community, I encountered an error while logging in to the OpenELIS 3 Test Server. If someone has encountered this issue or knows its solution, please help me out.

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## [Clarification on Procedure: Direct Pull Request or Issue Creation?](https://talk.openelis-global.org/t/clarification-on-procedure-direct-pull-request-or-issue-creation/628)

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**Author:** [@Ankit-Matth](https://talk.openelis-global.org/u/Ankit-Matth)\
**Replies:** 1\
**Last updated:** [March 23, 2024, 4:40pm UTC](https://talk.openelis-global.org/t/clarification-on-procedure-direct-pull-request-or-issue-creation/628 "2024-03-23T16:40:47Z")

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Hey @mozzymutesa, When contributing to the codebase, I often come across small bugs that only require a few changes to fix. I’m just wondering: do I need to create an issue before submitting a pull request for these min…

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