# Cannot validate results

**URL:** <https://talk.openelis-global.org/t/cannot-validate-results/1136>\
**Category:** Uncategorized\
**Created:** [February 10, 2025, 1:39am UTC](https://talk.openelis-global.org/t/cannot-validate-results/1136 "2025-02-10T01:39:26Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Joy\_Cornelius](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/joy_cornelius/32/664_2.png) [@Joy\_Cornelius](https://talk.openelis-global.org/u/Joy_Cornelius)\
**Post date:** [February 10, 2025, 1:39am UTC](https://talk.openelis-global.org/t/cannot-validate-results/1136/1 "2025-02-10T01:39:26Z")

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Dear Forum Members,

I am facing issues with validating my results. What could be the possible reasons why my results are stuck in validation ?

Thanks

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**Author:** ![Agaba\_Derrick\_Junior](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/agaba_derrick_junior/32/503_2.png) [@Agaba\_Derrick\_Junior](https://talk.openelis-global.org/u/Agaba_Derrick_Junior)\
**Post date:** [February 10, 2025, 6:06am UTC](https://talk.openelis-global.org/t/cannot-validate-results/1136/2 "2025-02-10T06:06:34Z")

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hello @Joy_Cornelius, sorry that you are unable to validate your results, when you try to validate what does the system say when you try to validate, any error it trhows up

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**Author:** ![Joy\_Cornelius](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/joy_cornelius/32/664_2.png) [@Joy\_Cornelius](https://talk.openelis-global.org/u/Joy_Cornelius)\
**Post date:** [February 12, 2025, 12:13am UTC](https://talk.openelis-global.org/t/cannot-validate-results/1136/3 "2025-02-12T00:13:29Z")

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Dear Agaba,

Thank you for responding to my query. Every time I click save after validation the results, the results remain in the validation page no matter how many times I click on save results, and when I get to print the patient status report, it says it is in progress. What do you think I should do?

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**Author:** ![Agaba\_Derrick\_Junior](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/agaba_derrick_junior/32/503_2.png) [@Agaba\_Derrick\_Junior](https://talk.openelis-global.org/u/Agaba_Derrick_Junior)\
**Post date:** [February 12, 2025, 7:41am UTC](https://talk.openelis-global.org/t/cannot-validate-results/1136/4 "2025-02-12T07:41:00Z")

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cc @mherman22@Moses_Mutesasira any Idea about this ?

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**Author:** ![Moses\_Mutesasira](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/moses_mutesasira/32/72_2.png) [@Moses\_Mutesasira](https://talk.openelis-global.org/u/Moses_Mutesasira)\
**Post date:** [February 12, 2025, 8:27am UTC](https://talk.openelis-global.org/t/cannot-validate-results/1136/5 "2025-02-12T08:27:12Z")

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Sorry @Joy_Cornelius for the issue. what version of OpenELIS are you running ??

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**Author:** ![Joy\_Cornelius](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/joy_cornelius/32/664_2.png) [@Joy\_Cornelius](https://talk.openelis-global.org/u/Joy_Cornelius)\
**Post date:** [February 13, 2025, 12:54am UTC](https://talk.openelis-global.org/t/cannot-validate-results/1136/6 "2025-02-13T00:54:54Z")

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Hi Moses,  
See attached a screenshot of the version I am using.

Version 3.1.0.0

> **(attachments)**
>
> ![Open Elis Version.PNG](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/6a828c3e55cfa4d4c8bd0aab97700add4fc8bc22.png)

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**Author:** ![Moses\_Mutesasira](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/moses_mutesasira/32/72_2.png) [@Moses\_Mutesasira](https://talk.openelis-global.org/u/Moses_Mutesasira)\
**Post date:** [February 13, 2025, 6:22pm UTC](https://talk.openelis-global.org/t/cannot-validate-results/1136/7 "2025-02-13T18:22:56Z")

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Hello @Joy_Cornelius ,  
Do you have interne acces on the machine ??  
You can pull the latest docker changes . I remeber that issue was fixed on the latest versions .

Can you share here your docker-compose file where youre running the containers from ??
