# Need Guidance to resolve: OpenELIS showing "not authenticated"

**URL:** <https://talk.openelis-global.org/t/need-guidance-to-resolve-openelis-showing-not-authenticated/776>\
**Category:** Uncategorized\
**Created:** [June 12, 2024, 2:54pm UTC](https://talk.openelis-global.org/t/need-guidance-to-resolve-openelis-showing-not-authenticated/776 "2024-06-12T14:54:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Kalpi\_Savalia](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/kalpi_savalia/32/435_2.png) [@Kalpi\_Savalia](https://talk.openelis-global.org/u/Kalpi_Savalia)\
**Post date:** [June 12, 2024, 2:54pm UTC](https://talk.openelis-global.org/t/need-guidance-to-resolve-openelis-showing-not-authenticated/776/1 "2024-06-12T14:54:17Z")

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![error openelis](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/42f0e7ac006d8950a4b5f638eb987b687feffef1.png)  
Hello!  
I am new with openelis, and am experiencing attached issue. Can someone help with solution what steps can i implement to resolve?

Thank you!

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**Author:** ![Manish](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/manish/32/472_2.png) [@Manish](https://talk.openelis-global.org/u/Manish)\
**Post date:** [June 12, 2024, 3:07pm UTC](https://talk.openelis-global.org/t/need-guidance-to-resolve-openelis-showing-not-authenticated/776/2 "2024-06-12T15:07:27Z")

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Hey @Kalpi_Savalia try following [this thread !](https://talk.openelis-global.org/t/error-not-authenticated/241/17)

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**Author:** ![Kalpi\_Savalia](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/kalpi_savalia/32/435_2.png) [@Kalpi\_Savalia](https://talk.openelis-global.org/u/Kalpi_Savalia)\
**Post date:** [June 12, 2024, 3:40pm UTC](https://talk.openelis-global.org/t/need-guidance-to-resolve-openelis-showing-not-authenticated/776/3 "2024-06-12T15:40:23Z")

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thank you @Manish i will look into it!

also, is it possible for you or other members to share or guide me for my below use case:

Use case: I have created a Patient Record in Bahmni EMR and am looking to access that record in OpenElis, is this possible, and how?  
Just a heads-up, I am a non-tech person I explore and implement steps by researching/referring knowledge articles, etc. so apologies if I ask any silly questions regarding tech implementations 😅

Thank you

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**Author:** ![Manish](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/manish/32/472_2.png) [@Manish](https://talk.openelis-global.org/u/Manish)\
**Post date:** [June 20, 2024, 5:04pm UTC](https://talk.openelis-global.org/t/need-guidance-to-resolve-openelis-showing-not-authenticated/776/4 "2024-06-20T17:04:41Z")

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Hey @Kalpi_Savalia

You can’t access it directly for now! But yeah what you can do is place a lab order for that particular patient through OpenMRS and the same order could be directly accessed in OpenELIS due to the Fhir integration between OpenELIS and OpenMRS!