# Unable to Login with given credentials

**URL:** <https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144>\
**Category:** Development\
**Tags:** dev\_setup\
**Created:** [February 11, 2025, 10:35am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144 "2025-02-11T10:35:42Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 11, 2025, 10:35am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/1 "2025-02-11T10:35:42Z")

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Hello everyone, I recently set up OpenELIS Global 2 on my local machine, but I’m unable to log in using the default credentials (`admin:adminADMIN!`). I checked the logs in the Docker web app container and found the message: ‘could not create default admin user as password was not complex enough’

Has anyone encountered this issue before? Any guidance on resolving this would be greatly appreciated. Thanks in advance!

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**Author:** ![Agaba\_Derrick\_Junior](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/agaba_derrick_junior/32/503_2.png) [@Agaba\_Derrick\_Junior](https://talk.openelis-global.org/u/Agaba_Derrick_Junior)\
**Post date:** [February 11, 2025, 10:57am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/2 "2025-02-11T10:57:32Z")

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@Bhanu_Prakash does this solve your issue

> [@Invalid Login Credentials](https://talk.openelis-global.org/t/invalid-login-credentials/345/9):
>
> Try logging in here [https://oe3.openelis-global.org/](https://oe3.openelis-global.org/)

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**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 11, 2025, 12:46pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/3 "2025-02-11T12:46:01Z")

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No i am getting “This site cant be reached”

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**Author:** ![Agaba\_Derrick\_Junior](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/agaba_derrick_junior/32/503_2.png) [@Agaba\_Derrick\_Junior](https://talk.openelis-global.org/u/Agaba_Derrick_Junior)\
**Post date:** [February 11, 2025, 12:51pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/4 "2025-02-11T12:51:32Z")

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@Bhanu_Prakash can you share the steps you are following to start the webapp

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**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 11, 2025, 12:56pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/5 "2025-02-11T12:56:15Z")

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![image](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/8d4681a20875603f88da633bf5546d8efe96d4d8.png)  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/f5e2b487715a6293121aea38590113b63002723b.png)

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**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 12, 2025, 12:44pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/6 "2025-02-12T12:44:49Z")

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Could someone please guide me to set it up?

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**Author:** ![Agaba\_Derrick\_Junior](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/agaba_derrick_junior/32/503_2.png) [@Agaba\_Derrick\_Junior](https://talk.openelis-global.org/u/Agaba_Derrick_Junior)\
**Post date:** [February 12, 2025, 9:41pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/7 "2025-02-12T21:41:01Z")

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@Bhanu_Prakash Apologies for the late reply, with the` error Site cant be reached` a few things to consider, could be some of the containers in your docker ain’t starting well especially the web app or you are just logging wrongly  
do a docker ps and and make sure all containers are running  
making sure you are logging in onto [https://oe3.openelis-global.org/](https://oe3.openelis-global.org/)  
and try to type the login crudentials manually, don’t copy and paste

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**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 13, 2025, 4:05am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/8 "2025-02-13T04:05:30Z")

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![image](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/fef85d3549fa30d7128e2252c28dd76094f46a4c.png)  
All containers were running but getting the same error (Site cant be reached).And also i entered the login details manually still getting unable to login(at [https://localhost/](https://localhost/) ).

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**Author:** ![Nirvan\_Jha](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/nirvan_jha/32/596_2.png) [@Nirvan\_Jha](https://talk.openelis-global.org/u/Nirvan_Jha)\
**Post date:** [February 13, 2025, 5:29am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/9 "2025-02-13T05:29:29Z")

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Once try downloading the repo(zip) file and try running…in my case it worked …

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**Author:** ![tasksolver](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/tasksolver/32/1067_2.png) [@tasksolver](https://talk.openelis-global.org/u/tasksolver)\
**Post date:** [February 13, 2025, 7:01am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/10 "2025-02-13T07:01:48Z")

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are you able to run the web app now

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**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 13, 2025, 8:35am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/11 "2025-02-13T08:35:46Z")

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yes it is running on my local machine

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**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 13, 2025, 8:36am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/12 "2025-02-13T08:36:15Z")

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Ok,i will try it once.

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**Author:** ![Agaba\_Derrick\_Junior](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/agaba_derrick_junior/32/503_2.png) [@Agaba\_Derrick\_Junior](https://talk.openelis-global.org/u/Agaba_Derrick_Junior)\
**Post date:** [February 13, 2025, 4:52pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/13 "2025-02-13T16:52:12Z")

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<div class="post-metadata">

**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 14, 2025, 1:17pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/14 "2025-02-14T13:17:24Z")

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i missed it.could someone please help me to setup in my local machine

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**Author:** ![tasksolver](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/tasksolver/32/1067_2.png) [@tasksolver](https://talk.openelis-global.org/u/tasksolver)\
**Post date:** [February 14, 2025, 1:36pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/15 "2025-02-14T13:36:43Z")

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hello @Bhanu_Prakash , have you gone through the readme file over [here](https://github.com/I-TECH-UW/OpenELIS-Global-2) ?? and if yes, which exact step are you facing impediments ??

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**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 14, 2025, 1:40pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/16 "2025-02-14T13:40:35Z")

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![image](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/0a0edd90ad8fb4e82e7f37d5f4f5ff198300ca9b.png)  
yes,i am done according to the steps given in read me.  
at step 5 docker images were created and containers ere running fine but getting this invalid credentials issue

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**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 14, 2025, 1:42pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/17 "2025-02-14T13:42:55Z")

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![image](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/185968da972ca09b65c18fa38cf0336b4b6265a9.png)  
@tasksolver it is the exact issue i am facing

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**Author:** ![tasksolver](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/tasksolver/32/1067_2.png) [@tasksolver](https://talk.openelis-global.org/u/tasksolver)\
**Post date:** [February 14, 2025, 1:47pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/18 "2025-02-14T13:47:45Z")

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are you on this URL [https://localhost/](https://localhost/)

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<div class="post-metadata">

**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [February 14, 2025, 1:48pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/19 "2025-02-14T13:48:52Z")

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yes,on this url ( [https://localhost/](https://localhost/)) i am getting same issue

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**Author:** ![Kanishk](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/kanishk/32/849_2.png) [@Kanishk](https://talk.openelis-global.org/u/Kanishk)\
**Post date:** [March 30, 2025, 4:40pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/20 "2025-03-30T16:40:41Z")

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I’m facing exactly the same issue, with invalid login and [https://oe3.openelis-global.org/](https://oe3.openelis-global.org/) site being unreachable. @Bhanu_Prakash did the issue get resolved on your end?

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