# Unable to Login with given credentials

**URL:** <https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144>\
**Category:** Development\
**Tags:** dev\_setup\
**Created:** [February 11, 2025, 10:35am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144 "2025-02-11T10:35:42Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Vishal\_Sharma](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/vishal_sharma/32/739_2.png) [@Vishal\_Sharma](https://talk.openelis-global.org/u/Vishal_Sharma)\
**Post date:** [March 30, 2025, 4:42pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/21 "2025-03-30T16:42:40Z")

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Hey @Kanishk are there any docker logs or any error you are facing

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**Author:** ![Kanishk](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/kanishk/32/849_2.png) [@Kanishk](https://talk.openelis-global.org/u/Kanishk)\
**Post date:** [March 30, 2025, 4:51pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/22 "2025-03-30T16:51:54Z")

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Hey @Vishal_Sharma ,  
yeah after submitting login form I get

2025-03-30 22:20:10 2025-03-30T19:50:10.558+0300 – INFO – Class: AuthenticationListener, Method: onFailure, Info: Unsuccessful login attempt for admin  
2025-03-30 22:20:10 2025-03-30T19:50:10.560+0300 – INFO – Class: CustomAuthenticationFailureHandler, Method: onFailure, Info: Unsuccessful login attempt from 172.20.1.1  
2025-03-30 22:20:10 2025-03-30T19:50:10.725+0300 – INFO – Class: AuthenticationListener, Method: onFailure, Info: Unsuccessful login attempt for admin  
2025-03-30 22:20:10 2025-03-30T19:50:10.726+0300 – INFO – Class: CustomAuthenticationFailureHandler, Method: onFailure, Info: Unsuccessful login attempt from 172.20.1.1

All containers are successfully running, the oe-certs container is in a restarting loop, as seen here using docker ps command

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES  
65dd2b0dc5bd itechuw/openelis-global-2-dev:develop “/docker-entrypoint.…” 9 minutes ago Up 9 minutes 0.0.0.0:8080-\>8080/tcp, 0.0.0.0:8443-\>8443/tcp openelisglobal-webapp  
856cb7c48ebe itechuw/openelis-global-2-fhir:develop “/opt/bitnami/script…” 9 minutes ago Up 9 minutes 8009/tcp, 0.0.0.0:8081-\>8080/tcp, 0.0.0.0:8444-\>8443/tcp external-fhir-api  
5725fdf5cd88 itechuw/openelis-global-2-proxy:develop “nginx -g 'daemon of…” 9 minutes ago Up 9 minutes 0.0.0.0:80-\>80/tcp, 0.0.0.0:443-\>443/tcp openelisglobal-proxy  
b34960837d8e itechuw/certgen:main “/bin/bash” 9 minutes ago Restarting (0) 41 seconds ago oe-certs  
18219daf22b1 postgres:14.4 “docker-entrypoint.s…” 9 minutes ago Up 9 minutes (healthy) 0.0.0.0:15432-\>5432/tcp openelisglobal-database  
f5faa93e27f9 itechuw/openelis-global-2-frontend-dev:develop “docker-entrypoint.s…” 9 minutes ago Up 9 minutes openelisglobal-front-end

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<div class="post-metadata">

**Author:** ![Kanishk](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/kanishk/32/849_2.png) [@Kanishk](https://talk.openelis-global.org/u/Kanishk)\
**Post date:** [March 30, 2025, 4:54pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/23 "2025-03-30T16:54:33Z")

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2025-03-30 22:11:45 openelisglobal-webapp | 2025-03-30T19:41:45.059+0300 – ERROR – Class: org.openelisglobal.config.CreateAdminUserTask, Method: createAdminUser, Line: 67, **Message: could not create default admin user as password was not complex enough**

I did get this error while starting containers

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<div class="post-metadata">

**Author:** ![Kanishk](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/kanishk/32/849_2.png) [@Kanishk](https://talk.openelis-global.org/u/Kanishk)\
**Post date:** [March 30, 2025, 4:59pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/24 "2025-03-30T16:59:01Z")

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![image](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/23bbf441712f647d8098ea79307986b4e6cbeece.png)

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/67bcd7fbed61b66a18d25c211ed8077b68b083f4.png)

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**Author:** ![Bhanu\_Prakash](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Bhanu\_Prakash](https://talk.openelis-global.org/u/Bhanu_Prakash)\
**Post date:** [March 31, 2025, 8:43am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/25 "2025-03-31T08:43:03Z")

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Yes, but I manually added the login credentials to the database. I’m not sure if it’s correct, but I had no other option to access the site on our local machine.

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**Author:** ![Muhammad\_Sarim](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/muhammad_sarim/32/809_2.png) [@Muhammad\_Sarim](https://talk.openelis-global.org/u/Muhammad_Sarim)\
**Post date:** [March 31, 2025, 9:58pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/26 "2025-03-31T21:58:14Z")

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Hello everyone, I am also facing some issues while setting up OpenELIS Global 2 on my local machine.  
While trying to build submodules via the commands :- " ```  
cd dataexport  
mvn clean install -DskipTests

```auto
It is showing that error is caused by missing dependencies (org.itech:dataexport-api:jar:0.0.0.9 and org.itech:dataexport-core:jar:0.0.0.9) that Maven cannot find
```

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<div class="post-metadata">

**Author:** ![Muhammad\_Sarim](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/muhammad_sarim/32/809_2.png) [@Muhammad\_Sarim](https://talk.openelis-global.org/u/Muhammad_Sarim)\
**Post date:** [March 31, 2025, 10:00pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/27 "2025-03-31T22:00:25Z")

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Can someone please help me with this??

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<div class="post-metadata">

**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://talk.openelis-global.org/u/aditya)\
**Post date:** [April 1, 2025, 8:38am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/28 "2025-04-01T08:38:40Z")

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```auto
git submodule update --init --recursive
cd dataexport
mvn clean install -DskipTests
cd ..
mvn clean install -DskipTests

```

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<div class="post-metadata">

**Author:** ![Muhammad\_Sarim](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/muhammad_sarim/32/809_2.png) [@Muhammad\_Sarim](https://talk.openelis-global.org/u/Muhammad_Sarim)\
**Post date:** [April 1, 2025, 7:20pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/29 "2025-04-01T19:20:13Z")

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I have already followed the above steps.

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<div class="post-metadata">

**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://talk.openelis-global.org/u/aditya)\
**Post date:** [April 1, 2025, 7:53pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/30 "2025-04-01T19:53:26Z")

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> [@Muhammad\_Sarim](#):
>
> `that Maven cannot find`

MAVEN is not installed in your PC

please install java 21 and Maven

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<div class="post-metadata">

**Author:** ![Muhammad\_Sarim](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/muhammad_sarim/32/809_2.png) [@Muhammad\_Sarim](https://talk.openelis-global.org/u/Muhammad_Sarim)\
**Post date:** [April 2, 2025, 10:53am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/31 "2025-04-02T10:53:51Z")

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MAVEN is already installed.  
But the version of java is 22. Is that an issue??

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<div class="post-metadata">

**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://talk.openelis-global.org/u/aditya)\
**Post date:** [April 2, 2025, 2:47pm UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/32 "2025-04-02T14:47:05Z")

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yess

java 21 is a must!

and if you are in windows, then try to set the `ENVIRONMENT VARIABLE` too!

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**Author:** ![atulyadav745](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/atulyadav745/32/256_2.png) [@atulyadav745](https://talk.openelis-global.org/u/atulyadav745)\
**Post date:** [April 4, 2025, 5:18am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/33 "2025-04-04T05:18:27Z")

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Hey @aditya or anyone, I am facing issue while login  
After entering credentials it says `expiredCredentials`, how to fix it  
Please help, Thanks!

 ![Screenshot From 2025-04-04 10-45-42](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/a80fc02f6c865033c3384efc0843a4dbe0986c11.png)

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<div class="post-metadata">

**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://talk.openelis-global.org/u/aditya)\
**Post date:** [April 4, 2025, 5:30am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/34 "2025-04-04T05:30:43Z")

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Hey @atulyadav745 use CHangePassword Button 🙂 on the right If doesn’t work go to old UI use change password button from there !

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<div class="post-metadata">

**Author:** ![atulyadav745](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/atulyadav745/32/256_2.png) [@atulyadav745](https://talk.openelis-global.org/u/atulyadav745)\
**Post date:** [April 4, 2025, 5:37am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/35 "2025-04-04T05:37:51Z")

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When i change password from new UI  
I am getting this

 ![Screenshot From 2025-04-04 11-07-09](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/ce9ac46a1ce9192bb4d682383f016dc8f19a5feb.png)

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<div class="post-metadata">

**Author:** ![atulyadav745](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/atulyadav745/32/256_2.png) [@atulyadav745](https://talk.openelis-global.org/u/atulyadav745)\
**Post date:** [April 4, 2025, 5:39am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/36 "2025-04-04T05:39:50Z")

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when doing through Old UI it’s saying  
`Your password has expired. Please contact system administrator.`

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<div class="post-metadata">

**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://talk.openelis-global.org/u/aditya)\
**Post date:** [April 4, 2025, 5:43am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/37 "2025-04-04T05:43:30Z")

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is this testing server ?? or your local ??

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<div class="post-metadata">

**Author:** ![atulyadav745](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/atulyadav745/32/256_2.png) [@atulyadav745](https://talk.openelis-global.org/u/atulyadav745)\
**Post date:** [April 4, 2025, 5:45am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/38 "2025-04-04T05:45:44Z")

</div>

It’s local, I am trying it on my local

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<div class="post-metadata">

**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://talk.openelis-global.org/u/aditya)\
**Post date:** [April 4, 2025, 5:47am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/39 "2025-04-04T05:47:11Z")

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do one things

```auto
docker compose -f dev.docker-compose.yml up -d --no-deps --force-recreate oe.openelis.org

```

try to run this command for now !

later on will see whats the issue!

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<div class="post-metadata">

**Author:** ![atulyadav745](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/atulyadav745/32/256_2.png) [@atulyadav745](https://talk.openelis-global.org/u/atulyadav745)\
**Post date:** [April 4, 2025, 6:03am UTC](https://talk.openelis-global.org/t/unable-to-login-with-given-credentials/1144/40 "2025-04-04T06:03:50Z")

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Sttill getting same error aditya 🥲

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