# Username or Password are incorrect **URL:** \ **Category:** Community\ **Created:** [November 17, 2024, 8:42pm UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944 "2024-11-17T20:42:55Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Md\_Shaz](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/md_shaz/32/551_2.png) [@Md\_Shaz](https://talk.openelis-global.org/u/Md_Shaz)\ **Post date:** [November 17, 2024, 8:42pm UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944/1 "2024-11-17T20:42:55Z")
I am not able to run the application locally. I followed all the steps mentioned on github but still getting this error. I used this command `docker-compose -f dev.docker-compose.yml up -d` What should I do? ![Screenshot (241)](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/bc68486997340e4079a91a55bba8b9cd69c12819.png) ---
**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://talk.openelis-global.org/u/aditya)\ **Post date:** [November 18, 2024, 9:16am UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944/2 "2024-11-18T09:16:49Z")
can you try restarting your containers and then try. This should not happen! ---
**Author:** ![Md\_Shaz](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/md_shaz/32/551_2.png) [@Md\_Shaz](https://talk.openelis-global.org/u/Md_Shaz)\ **Post date:** [November 18, 2024, 12:30pm UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944/3 "2024-11-18T12:30:36Z")
I tried but not working for me, facing the same problem ---
**Author:** ![mherman22](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/mherman22/32/92_2.png) [@mherman22](https://talk.openelis-global.org/u/mherman22)\ **Post date:** [November 18, 2024, 1:53pm UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944/4 "2024-11-18T13:53:38Z")
Can you share the docker logs specifically for the container running the backend. i.e [oe.openelis.org](http://oe.openelis.org) ---
**Author:** ![Md\_Shaz](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/md_shaz/32/551_2.png) [@Md\_Shaz](https://talk.openelis-global.org/u/Md_Shaz)\ **Post date:** [November 18, 2024, 6:29pm UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944/5 "2024-11-18T18:29:39Z")
![Screenshot (243)](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/d55d281d634931b7cde22138ed7e1fb070997f73.png) oe-certs is also not starting properly shows restarting only. ---
**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://talk.openelis-global.org/u/aditya)\ **Post date:** [November 18, 2024, 6:37pm UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944/6 "2024-11-18T18:37:49Z")
not this one send the logs of `openelisglobal-webapp` container logs ---
**Author:** ![mherman22](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/mherman22/32/92_2.png) [@mherman22](https://talk.openelis-global.org/u/mherman22)\ **Post date:** [November 18, 2024, 7:47pm UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944/7 "2024-11-18T19:47:07Z")
Now click on the openelisglobal-webapp container to view its logs ---
**Author:** ![Md\_Shaz](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/md_shaz/32/551_2.png) [@Md\_Shaz](https://talk.openelis-global.org/u/Md_Shaz)\ **Post date:** [November 18, 2024, 9:03pm UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944/8 "2024-11-18T21:03:05Z")
![Screenshot (244)](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/6ec10a43bc2aea275213547fb302126bc9938292.png) ---
**Author:** ![Md\_Shaz](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/md_shaz/32/551_2.png) [@Md\_Shaz](https://talk.openelis-global.org/u/Md_Shaz)\ **Post date:** [November 19, 2024, 12:11pm UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944/9 "2024-11-19T12:11:26Z")
@aditya @mherman22 Sir how can I solve this issue? ---
**Author:** ![mherman22](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/mherman22/32/92_2.png) [@mherman22](https://talk.openelis-global.org/u/mherman22)\ **Post date:** [November 19, 2024, 2:28pm UTC](https://talk.openelis-global.org/t/username-or-password-are-incorrect/944/10 "2024-11-19T14:28:28Z")
run `docker-compose logs` in the terminal and then copy al the logs there and paste them at [https://pastebin.com/](https://pastebin.com/) and then share the link on this thread