# Why Not Authenticated?

**URL:** <https://talk.openelis-global.org/t/why-not-authenticated/742>\
**Category:** Uncategorized\
**Created:** [May 24, 2024, 8:20am UTC](https://talk.openelis-global.org/t/why-not-authenticated/742 "2024-05-24T08:20:33Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ELAI](https://avatars.discourse-cdn.com/v4/letter/e/ac8455/32.png) [@ELAI](https://talk.openelis-global.org/u/ELAI)\
**Post date:** [May 24, 2024, 8:20am UTC](https://talk.openelis-global.org/t/why-not-authenticated/742/1 "2024-05-24T08:20:33Z")

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👋 👋 Am Elijah.I tried to take refference from Mr Derick’s post [Error “Not Authenticated](https://talk.openelis-global.org/t/error-not-authenticated/241).  
Before that i was getting not authenticated but after going through the procedures its now 🙆‍♂️ 🙆‍♂️  
In the browser  
 ![Screenshot from 2024-05-24 11-14-21](https://canada1.discourse-cdn.com/flex030/uploads/openelisci/original/1X/15b43c25d0459c8e9c8c06c2f2e4c5878f398490.png)

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**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://talk.openelis-global.org/u/aditya)\
**Post date:** [May 25, 2024, 5:48pm UTC](https://talk.openelis-global.org/t/why-not-authenticated/742/2 "2024-05-25T17:48:17Z")

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check if you docker container named `openelisglobal-webapp` is running properly or not !

also check if the ports are already occupied some process or not.

some fixes

restart you container using flag `down -v` and then restart it  
or force recreate the above mentioned container

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**Author:** ![ELAI](https://avatars.discourse-cdn.com/v4/letter/e/ac8455/32.png) [@ELAI](https://talk.openelis-global.org/u/ELAI)\
**Post date:** [May 25, 2024, 6:53pm UTC](https://talk.openelis-global.org/t/why-not-authenticated/742/3 "2024-05-25T18:53:46Z")

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I have refollowed this way i was doing it  
1.PORTS  
$ sudo lsof - i:${port eg.80}  
Done this to all the ports ie. 80,443,8080,8444,8443,15432  
$ sudo kill ${id of the ones connected}  
2.DOCKER  
$sudo systemctl stop docker.socket  
$sudo systemctl stop docker  
$sudo systemctl start docker.socket  
$sudo systemctl start docker  
.CONTAINERS  
$sudo docker ps -a  
Then removed all running containers one by one  
$sudo docker stop [container-id]  
$sudo docker rm [container-id]  
3.OpenELIS-Global-2  
Then i followed that as it on github after u have finished the cloning process  
Here on [OpenELIS@git](https://github.com/I-TECH-UW/OpenELIS-Global-2)

### Thats how i have eventually got up:
 running...

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**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://talk.openelis-global.org/u/aditya)\
**Post date:** [May 25, 2024, 7:37pm UTC](https://talk.openelis-global.org/t/why-not-authenticated/742/4 "2024-05-25T19:37:08Z")

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> **[GitHub - I-TECH-UW/OpenELIS-Global-2: OpenELIS 2.X is a rewrite of the...](https://github.com/I-TECH-UW/OpenELIS-Global-2?tab=readme-ov-file#running-docker-compose-with-locally-compiledbuilt-artifacts-ie-the-war-file-and-react-code-for-developers)**
>
> OpenELIS 2.X is a rewrite of the original OpenELIS global with updated components and technology - I-TECH-UW/OpenELIS-Global-2

some requirements to check installed or not before proceeding with the above commands

- java 11
- maven

follow those steps one by one 🙂

if any errors you face then please share screenshot of them

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**Author:** ![Agaba\_Derrick\_Junior](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.openelis-global.org/agaba_derrick_junior/32/503_2.png) [@Agaba\_Derrick\_Junior](https://talk.openelis-global.org/u/Agaba_Derrick_Junior)\
**Post date:** [May 27, 2024, 7:00am UTC](https://talk.openelis-global.org/t/why-not-authenticated/742/5 "2024-05-27T07:00:58Z")

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@ELAI any progress ?

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**Author:** ![ELAI](https://avatars.discourse-cdn.com/v4/letter/e/ac8455/32.png) [@ELAI](https://talk.openelis-global.org/u/ELAI)\
**Post date:** [May 27, 2024, 7:44am UTC](https://talk.openelis-global.org/t/why-not-authenticated/742/6 "2024-05-27T07:44:50Z")

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Yes, Sir,i had to break the ports one by one and the containers .Actually the post i put there above recovered me ,thanks
