Looking for a CRM/Inventory Solution for a Traditional Saree Business in Varanasi

1

Hello everyone,

I run a saree business in Varanasi and recently I’ve been exploring options for building a custom CRM/software for my shop instead of using basic billing tools.

I’ve noticed that many software development company in Varanasi are now working on custom ERP/CRM solutions for local businesses, especially retail and wholesale shops. Because of that, I’m also planning something tailored for our workflow rather than using generic software.

Main things I want to manage:

  1. Customer database
  2. Saree inventory with design codes/photos
  3. WhatsApp inquiries & order follow-ups
  4. Billing and order tracking
  5. Staff access management
  6. Repeat customer history

I wanted to ask the community:

  1. Is it better to build from scratch or customize an existing CRM?
  2. Which backend/framework would you recommend for scalability?
  3. Any suggestions for inventory-heavy retail workflows?

Would appreciate genuine recommendations and experiences from people who have worked on similar systems.

1 Like
2

Hello @cetagi,

Thank you for your question. Your CRM and inventory management inquiry is interesting, but this community is focused on OpenELIS Global, laboratory information systems, and open-source health software development.

But because your question relates to custom retail CRM software for a saree business, it would be better suited to a general software engineering or business technology community where members have experience with retail and inventory systems.

We encourage you to repost your question in a more relevant forum.

Thank you for understanding.

1 Like